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Pro Image Staff
 

ABOUT US

Since 2006, Pro Image Partners has continued to build an image of excellence for both ourselves and customers alike. Offering apparel, vehicle graphics, signs & banners, and more to all 50 states and over a dozen countries around the world has helped us grow into a company that can manage any order, big or small. From custom designs that we create in store, to apparel with no design, we are your complete professional image partner!

ABOUT THE OWNERS

Dan and Brenda Kafka, the owners of Pro Image Partners, have carried their own small town rural Minnesota values into the Pro Image culture. Their most important value is treating employees, suppliers, and most importantly customers like family. Long term success has been possible through their education as they are both college graduates and also experienced in Corporate America. Brenda was previously a CPA by trade and Dan a National VP of Marketing. A truly caring approach to addressing customer needs through giving back to the communities and paying it forward has always been a way of life for Dan and Brenda, and Pro Image Partners as a whole.

OUR PHILOSOPHY

As the owners always say, "We are in the people business. We just happen to sell clothing, vehicle graphics, and signs." That short saying strongly reinforces the “Pro Image Experience” and the company philosophy. Pro Image has always been self sufficient with nearly every order made in house, whether that may be an order for 5000 shirts or filling our minimum order of 1. We strive to be a one stop image shop by covering a large range of products. Also, by making sure each customer is well cared for whether they need their order by the end of next month or the end of the day. We continue to be invested in technology and conveniently accessible via the web, mobile web, and phone. And as a proactive company we also invest in our employees through valuable training and encouraging independent and creative thinking. By promoting this philosophy we effectively promote ourselves as the ideal Pro Image Partner for many customers and vendors.

OUR EXPERT STAFF

Our staff takes pride in handling each order with care and precision. From the time we take your order, all the way through the production process and into your hands, you can be sure that everything you order has been carefully created to meet the highest standard of quality that our customers have come to expect from their Pro Image Partners. Here are the positions that make it all possible.

SALES

Both inside and outside sales make up our companies sales efforts. Outside sales are made up of sales calls both locally and well outside of our local territory. Inside sales include over the phone and retail business that takes place on site in our store.

ORDER ENTRY

This position specializes in entering every sales order into our management system quickly and correctly to ensure fast turnaround and accurate orders for the production departments. They are also responsible for ordering products from our suppliers which we then decorate.

INVOICING & MARKETING

Invoicing is the final step to ensure quality control before each customer receives their products. This position checks prices on the garments or signs in each work order. After the pricing is confirmed the customer is contacted. Also responsible for general marketing and social media.

SHIPPING & RECEIVING

Another key position is the receiving and shipping department. They are in charge of checking in freight to confirm quantities for the production teams, and making sure the orders are filled on the shelf so each order can be created and in the customer's hands as quickly as possible.

 
 
 
EMBROIDERY PRODUCTION

Embroidery production is in charge of the use, productivity, and maintenance of all embroidery equipment and machines. They are also responsible for keeping supplies replenished through communication with the operations department to ensure productivity.

VINYL & INKJET PRODUCTION

Production of vinyl and inkjet garments is a job that has many requirements. Vinyl production involves the use of a heat press to attach designs and a garments printer to decorate as well. Along with regular maintenance and cleaning of equipment.

GRAPHICS SIGN SHOP

Sign shop responsibilities include creating design for sign, banner, vehicle, and even apparel graphics. This job also includes printing, cutting, and preparing vinyl for shirts and signs. Along with printing and assembling custom colored and cut sign board and vinyl banners.

OPERATIONS

This position is responsible for keeping the office, production, and sign shop operating efficiently. These responsibilities include technical support for the computer network, repairs on machines and equipment, and purchasing of goods to keep supplies at a high level.